FAQ (Frequently Asked Questions)

1. Are you a trading company or do you are factory?

We are a factory and trade all in one company specialized in producing and providing a full package of hospital equipment, clinic equipment, vet hospital equipment and lab equipment for customers all around the world.

Meanwhile We have close and long-term relationship with many other medical manufacturers which can offer you highest quality products and the most competitive price.

2. What certificates do you have for your products? Can you offer CE certificate?

Most of our products have ISO9001-2000,CE certificate Some even has FDA certificate special for America market .Our medical products are manufactured under these certificates and strict quality control system to assure our product with superior quality and satisfaction.

3. Where are your customers from?

We have customers all around the world, which most of them are from Nigeria, Kenya ,Turkey, the Democratic Republic of Congo, Saudi Arabia, Zambia, Angola, Egypt, Ghana, Paraguay, Nepal ,Spain, America ,Europe and so on.

4. What’s the minimum order quantity (MOQ)?

For most of our medical products, even order for only one unit is warmly welcomed and all customers are treated equally, efficiently and professionally. Please visit ourProducts page for more details.

5. What’s your packing method?

All of our medical products are export standard carton or wooden box packing to ensure product well protected during transportation. We can also do packaging according to customer’s specific requirements, while any cost thus incurred shall be born by the customer.

6. How do we pay for you?

We accept T/T ,L/C ,Western Union ,Money Gram ,paypal ,Cash etc , Please visit our Products page for more details.

7. What’s your delivery time?

This depends on the quantities of your order and models. In general,delivery time is 3 to 30 days after receiving your full payment o or 50% down payment